How to cancel account planet fitness

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Can I cancel my Planet Fitness membership online?

To cancel a Planet Fitness membership, you need to visit your gym in person or write a postal letter. Planet Fitness doesn’t allow you to cancel your membership by phone or online. Your membership might already be on hold due to pandemic restrictions, and you may be able to get a three-month hold for medical reasons.

Is Planet Fitness membership hard to cancel?

I decided to see if I can get the PF cancellation done over the phone. The chipper representative informed me that it is “pretty difficult” to quit Planet Fitness without going in person, although it can be done by sending a certified letter stating your name, reason for quitting, and gym ID number.

Can I cancel Planet Fitness by phone?

We hate to see you go! But if you must, the process is easy. You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can’t, unfortunately, be cancelled by email or phone.

Why is it so hard to cancel a gym membership?

Attorney, David Reischer, Esq. tells Men’s Health that “Gym club contracts are drafted in such a way as to not allow a person to quit without suffering a penalty. They are legally binding agreements that can only be breached when the terms of the contract are unconscionable or otherwise specifically prohibited by law.”

Can you freeze a Planet Fitness membership?

For all locations that are currently closed, we have proactively frozen all memberships on your behalf. You will not be charged any fees until your club reopens.

Can you cancel Planet Fitness at any time?

For most locations, you can send a letter to your home club requesting to cancel, or you can stop by your home club and cancel in person. If you have other questions, please contact our Member Services department. Please note that the Member Services department is open Monday through Friday from 9 am – 6 pm, EST.

How can I get my Planet Fitness cancellation fee waived?

Write a one-page document asking to cancel your membership.

Make sure it is in accordance with the contract’s specifications. Mention in your letter that you want your cancellation fee waived if you’re eligible, as well as the reason why. Also note what documentation you are including with the letter.

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