How to cancel orange theory fitness membership

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Can you cancel OrangeTheory membership online?

Orangetheory only accepts cancelations received via mail or in person. You can cancel your Orangetheory subscription only at the studio where you applied for membership.

How do I cancel my OrangeTheory account?

You can delete your Orangetheory® Fitness account by sending a request via e-mail to [email protected] We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you.

How much does it cost to cancel OrangeTheory?

Membership Type
Membership Level Sessions per Month Additional Terms
Premier Unlimited Late cancellations & no shows charged @ $12
Premier Family Add-On
Premier Corporate

What is OrangeTheory class cancellation policy?

The 8 hour Late Cancel/No Show Policy at Orangetheory Fitness requires all members to cancel at least 8 hours prior to the start of class. This policy is enforced at every OTF studio. We have already identified that some of our class times are more popular than others.

Can I freeze Orangetheory membership?

Members who are not ready to immediately return to the studio will have an option to re-freeze their membership for up to 3 months at no charge. Once your studio is projected to re-open, email communications will be sent to the email associated with your account with instructions on how to do so.

Do I have to give 30 days notice to cancel my phone contract?

If you’re cancelling your mobile phone contract through the standard cancellation process, you’ll normally need to give 30 days notice when you do this. Over the 30 day period, you’ll need to pay your normal monthly fee (also known as the Notice Period Charge).

Can you use Orangetheory app without membership?

Download Our App:

At Home workouts available for members and non-members. Record out-of-studio stats with the OTbeat. Get easy-to-read workout summaries. Find additional healthy tips.

Does Orangetheory really work?

While Orangetheory uses HIIT concepts, the workout also works on cardiovascular endurance by steadily raising the heart rate, which helps with overall endurance, power and strength.

How many splat points is too many?

These are points awarded for each minute you spent in the red or orange zones. Anything over 12 splat points is seen as a job well done and as further proof that your body will indeed continue to reap the rewards of EPOC and the afterburn.

How long can I freeze my OrangeTheory membership?

You can freeze your membership for a minimum of 30 days or a maximum of 60 days up to two (2) times per year. During the freeze period, you will be charged a monthly suspend fee on the regular autopay date.

How does OrangeTheory billing work?

If you are trying to book a class on, or past, your billing date, the app will prompt you to buy a session. Please DO NOT purchase additional sessions when you have an active monthly membership. The app simply doesn’t recognize as you being a PAID member for the next billing cycle, yet, until your autopay goes through.

How long can I freeze my OrangeTheory membership?

You can freeze your membership for a minimum of 30 days or a maximum of 60 days up to two (2) times per year. During the freeze period, you will be charged a monthly suspend fee on the regular autopay date.

Is OrangeTheory unlimited worth it?

I won’t lie, I feel it’s very pricey, but depending on your fitness goals, it can be worth it. I have an unlimited monthly package for $149/month. You can also get a package for 4 classes/month and 8 classes/month which is more affordable. I am trying to go 3 days a week so the unlimited works best for me.

What happens when you freeze your gym membership?

A pause or freeze means that if you signed up for a one-year contract in December but don’t feel safe exercising until March, you are allowed to take a break from payment while you aren’t using the space.

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